Refund policy
Return & Refund Policy
At Flintweave, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer free returns within 30 days of delivery.
Returns
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Items may be returned within 30 days of receiving your order.
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Products must be unused, unwashed, and in original condition with tags attached.
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We provide free return shipping for all eligible orders.
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To start a return, please contact us at iesefslabi@hotmail.com with your order number and reason for return.
Refunds
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Once your return is received and inspected, we will notify you of your refund approval.
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Refunds will be issued to your original payment method within 3–7 business days.
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Shipping fees (if any) are non-refundable.
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If the item is not returned in its original condition, Flintweave reserves the right to refuse the refund.
Exchanges
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If you need a different size or color, please contact us.
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We will process the exchange as soon as the original item is returned.
Damaged or Incorrect Items
If you received a defective or wrong item, please email us within 7 days with photos, and we will replace it at no additional cost.
For any return or refund questions, contact our support team at iesefslabi@hotmail.com